Buying a prepaid card in app

Buying prepaid cards is currently only supported in the iOS version (Android coming soon).

  1. To purchase a prepaid card, click "Buy Prepaid Card."

  2. You will be asked to authenticate ownership of your account. This will prompt a FaceID or TouchID request.

  3. Next, you will see the current available inventory of prepaid card denominations.

  4. Click on any available denomination to proceed.

  5. Click "Pay with Pay."

  6. Select the payment method you'd like to use to purchase your prepaid card.

  7. Confirm the purchase.

  8. After approximately 10 seconds, your account will receive your prepaid card.

Note about fiat on-ramp restrictions:

USA: Prepaid cards can be purchased with debit cards only. (except where prohibited: NY & TX)

  • Activation fee is 2.9% of face value + $.30 ($5 minimum)

  • Purchase maximums (USA): $500 per week max, $5,000 per year max

International: Prepaid cards can be purchased with credit or debit cards.

  • Activation fee: 3.9% of face value + $.30 ($5 minimum)

  • Purchase maximums (international): $1,000 per week max, $7,500 per year max

Supported Countries:

Australia (AU), Austria (AT), Belgium (BE), Canada (CA), Czech Republic (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece (EL), Hong Kong (HK), Ireland (IE), Italy (IT), Latvia (LV), Lithuania (LT), Luxembourg (LU), Mexico (MX), The Netherlands (NL), New Zealand (NZ), Norway (NO), Poland (PL), Portugal (PT), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH)

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